Shipping cargo internationally can be a daunting task, especially if you’re new to global logistics and freight forwarding. Whether you’re sending personal items or running an e-commerce business, avoiding key shipping mistakes is essential to ensure smooth, cost-effective deliveries and customer satisfaction.
This guide will walk you through the most common international shipping mistakes that businesses and individuals make when shipping cargo across borders and provide you with best practices for shipping services, customs clearance, and much more.
1. Not Understanding International Shipping Regulations
One of the biggest mistakes in international delivery is failing to understand the customs regulations and shipping compliance requirements of the destination country. Each nation has its own rules and import/export documentation that must be adhered to in order for your shipment to clear customs.
How to avoid this:
- Research the customs regulations of the country you are shipping to.
- Ensure that all shipping documents are accurate and complete, including commercial invoices, customs documents, and the Harmonized System (HS) codes for your goods.
2. Choosing the Cheapest Freight Forwarder
In an attempt to cut shipping costs, many opt for the cheapest freight forwarding companies. However, this can often lead to delayed shipments, damaged goods, or poor customer service. A low price doesn’t always guarantee high-quality international freight services.
How to avoid this:
- Look beyond just the freight rates and evaluate the company’s reputation and customer satisfaction reviews.
- Ensure that the freight forwarder offers proper cargo insurance, shipment tracking tools, and handles the necessary paperwork for international shipping.
3. Incorrect Labeling and Documentation
Incorrect or incomplete shipping labels and missing shipping documents are another common shipping mistake. This can result in packages being delayed or returned, causing a lot of frustration and extra costs.
How to avoid this:
- Double-check your shipping labels to ensure accuracy, especially for delivery addresses.
- Ensure that your shipping documents are in order, including commercial invoices, packing lists, and other relevant customs documents.
4. Failing to Insure Your Shipment
When sending cargo internationally, not purchasing shipping insurance is a risky move. From natural disasters to piracy on high seas, anything can happen during transit, and the last thing you want is to face significant losses with no protection.
How to avoid this:
- Invest in adequate cargo insurance to cover potential losses or damages.
- Review the policy to ensure it covers your goods fully, including the freight charges, duty and taxes, and the landed cost of your shipment.
5. Not Packaging Items Properly
Packaging mistakes are common, but they can be costly. Incorrect packaging can lead to damage during transit, especially for perishable goods shipping or fragile items. Improperly packed goods can also face delays in customs clearance if they aren’t packaged according to the regulations of the destination country.
How to avoid this:
- Use proper packaging materials for your items, including sturdy boxes and adequate filling materials like bubble wrap and packing peanuts.
- For perishable goods, ensure the packaging keeps the items safe and cool during long transits.
6. Overlooking Shipping Costs and Fees
Understanding the true shipping costs is essential. Many businesses underestimate freight charges, leading to unexpected expenses. In addition to freight rates, there are customs duties, taxes, and additional fees that can add up quickly.
How to avoid this:
- Research the shipping fees for different methods such as air freight vs. sea freight.
- Make sure to account for all international shipping costs breakdown, including duty-free shipping and freight insurance.
- Offer transparent pricing to your customers to avoid any surprises at checkout.
7. Ignoring Tracking and Communication
Failing to use international shipment tracking or communicate with your customers about their order status can lead to dissatisfaction and confusion. Customers expect to know where their goods are and when they will arrive.
How to avoid this:
- Always provide tracking shipments information for real-time updates.
- Communicate any shipping delays promptly and offer customer support throughout the shipping process.
8. Not Understanding Import/Export Documentation
A major mistake made by those new to international shipping is neglecting the documentation required for customs clearance. Without the correct paperwork, shipments can get delayed, seized, or returned.
How to avoid this:
- Familiarize yourself with the shipping documents checklist before shipping.
- Consult with a customs brokerage service or experienced freight forwarder to ensure all required documents are accurate.
9. Choosing the Wrong Mode of Transport
Sometimes, businesses opt for the wrong mode of transport in an attempt to save money or reduce shipping costs. For example, using sea freight instead of air freight for time-sensitive deliveries can result in delays and unsatisfied customers.
How to avoid this:
- Choose the right shipping method based on your needs, air cargo is faster but more expensive, while sea freight is cheaper but slower.
- Consider freight transport solutions and logistics providers who can offer the best shipping methods for your needs.
10. Not Keeping Up with Shipping Compliance
Shipping across borders involves a lot of legalities. Customs duties, prohibited items shipping, and other international shipping regulations vary by country, and not staying up-to-date can cause significant shipping errors.
How to avoid this:
- Regularly check for updates on shipping compliance and customs clearance.
- Work with a logistics provider who stays current with the latest international trade regulations.
Avoiding International Shipping Mistakes
Shipping internationally can be challenging, but by avoiding these common shipping mistakes—such as improper packaging, incorrect documentation, and failing to insure your goods, you can ensure that your shipments are delivered on time and in perfect condition.
If you’re looking for a reliable freight forwarding company to help with your international shipping, contact World Allied Movers today for personalized shipping solutions that meet your needs.